Our Services
Our successful track record is founded upon our proven implementation methodology where we lead with standard features and out-of-the-box functionality and always focus on the outcome; your success.
Our experience tells us that one size does not fit all and with that in mind we have developed a number of alternative implementation approaches that will meet your needs. However, we always insist on workshopping the scope and size of your implementation.
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Take the time to properly define your services solution and select the right approach that will help you successfully execute your implementation strategy! Remember, it will be transformational!
Tailored Implementations
A flexible, Shiftlogic.io-led implementation project delivering a comprehensive CPQ, Billing, or Subscription Management solution. Tailored projects are typically 18 to 24 weeks, but this depends on scope, complexity, scale, phasing; could be longer, but could also be shorter.
Plan & Prepare
Design
Construct
Validate
Deploy
Hypercare
With that in mind and before committing to a tailored project, we ask all our customers to participate in our Services Definition Workshop; an essential pre-sales activity that helps us understand the scope and scale of your revenue Cloud implementation.
Design Authority
Add Revenue Cloud Architectural guidance and governance to your implementation project. Our Design Authority offerings are perfect for customers who are self-implementing or Salesforce partners new to Revenue Cloud technology or the revenue management lifecycle, in general.
Managed Administration
These are hands-on expert services offering that gives you incredible flexibility when building your perfect project. Knowledge and experience are critical in delivering a successful transformation program. Onboard a shiftlogic.io Consultant, Business Analyst or Developer to extend your project, provide ongoing maintenance or augment your project team.
Training Services
We specialise in revenue cloud technology and have in-depth knowledge of its functionalities, capabilities, and best practices. Unlike other providers, our expertise enables us to design training programmes that provide comprehensive coverage of its features, implementation strategies, and optimisation techniques.
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Our instructors are highly qualified professionals with significant training delivery expertise. They possess the necessary skills to effectively deliver training sessions that are engaging, informative, and practical.
Our training programmes are designed to not only cover the technical aspects of revenue cloud but also emphasise industry best practices. We leverage our extensive experience and industry insights to incorporate proven methodologies, workflows, and strategies that optimise the use of this revenue management solution.
Org Optimisation
This is a focused advisory engagement looking under the hood of your Revenue Cloud implementation. We work closely with key customer staff in evaluating the performance, usability, and the alignment of your implementation to product and industry best practices. We help customers find the right path forward in order to achieve a more efficient Revenue Cloud solution and guide them on potential next steps.
As always, we lead with standard out-of-the-box features and provide recommendations on ways you can align with them, suggesting alternate design approaches and/or applying process changes.
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If you are interested in signing up for our Revenue Cloud Health Check, please reach out.